Effective Date: January 1, 2024

Welcome to The Lucky Agency (the "Company," "we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theluckyagency.com (the "Website"). By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

email address, phone number, company name, job title

Payment information, including credit card details, for transaction purposes

Any information you provide when filling out forms on our Website

b. Non-Personal Information

Browser type, IP address, operating system, and other technical data

Usage data such as pages visited, time spent on the site, and other analytics

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and improve our lead generation services
• Process transactions securely and efficiently
• Respond to inquiries, send marketing materials, and communicate with you
• Monitor and analyze usage trends to enhance the Website experience
• Comply with legal obligations and prevent fraud

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience. You can manage cookie preferences through your browser settings.

Stripe may use cookies and similar technologies during payment processing, should be managed directly at Stripe.com

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share information with:

• Service providers assisting in Website operations and payment processing
• Legal authorities if required by law
• Business partners for marketing and lead generation efforts (with your consent)
• Payment information is shared with Stripe for transaction processing purposes.

5. Data Security

We implement industry-standard security measures, including HTTPS and TLS (SSL), to protect your information. Payments are processed through Stripe and are subject to their strict data security. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

7. Payments

All payments are processed via Stripe and are subject to their rules and regulations.

All payment information is handled in compliance with the Payment Card Industry Data Security Standards (PCI DSS).

8. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we store about you

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Lucky Agency

Email: [email protected]

Website: theluckyagency.com

Address: 501 E. Kennedy Blvd., Suite 1400, Tampa, FL, 33602

By using our Website, you acknowledge that you have read and understood this Privacy Policy.